The Phillips Group

Since 2001 The Phillips Group, an Elkins marketing and public relations firm, has developed a reputation for keen, innovative promotional ideas, using its expertise to help new and established businesses and organizations introduce and promote their products and services, while helping them achieve a positive image that motivates customers to support their enterprise.

Through systematic and thoughtful planning, The Phillips Group offers a full range of carefully orchestrated publicity and advertising techniques that assist both for-profit and non-profit businesses, as well as private and governmental agencies.

No Project is Too Small

The firm will work with any size budget to devise plans that create a unique image, increase public awareness of their client's presence in the community and the ability to compete in the marketplace.

Entering the neat, attractive offices located at 98 Findley Street in Elkins, visitors sense the friendly, "open door" atmosphere, smell the aroma of fresh coffee, and experience a warm greeting, often by owner and CEO Bill Phillips, Jr.

A staff of nine eager and energetic professionals is ready to sit down with potential clients to discuss their needs and goals. The firm represents a virtual marketplace of unique ideas, coupled with in-depth knowledge of the promotional elements necessary to help clients achieve a competitive edge.

Creative problem solving and the marketing of ideas through a combination of different mediums identifies the firm as one of the most professional such organizations in North Central West Virginia.

Marketing Dollars Are Spent Effectively

Phillips emphasizes his firm's willingness to work within a client's budget-by the project, by the hour or by retainer. Clients trust that their marketing dollars will be effectively spent in ways known to motivate customers and provide the potential for generating higher revenues. Quotes are given free of charge.

Providing solutions by anticipating a client's needs, conducting market research, and turning business activities into news is the firm's underlying goal.

A Full Range of Promotional Options Are Available

A client may require a professional quality brochure or poster, an attractive letterhead, business card, newsletter, or an appropriate logo to serve as a symbol of that business. Others may request a promotional video as well as professional photography to bring additional attention to their business.

Still others may want to target their enterprise through a combination of advertising/marketing mediums, including radio and television commercials, newspaper advertising, billboards, the design of an effective website, or an eye-catching sign that will attract customers to their doors.

No project is considered too small. For example, a client may need only a single press release to draw attention to a new or improved product or other important aspects of their business. Press releases are written in the accepted journalistic style and are strategically distributed.

"Our National Alpaca Farm Day received statewide publicity as a result of the work and contacts of The Phillips Group,"

-said Becky Hammer, owner of Orchard Hill Farm.

We Further the Promotional Goals of the Public and Private Sector

The staff has extensive expertise in areas such as healthcare and tourism marketing, community and economic development and customer relations. Consulting work has been provided in planning marketing campaigns, crisis communications, public policy, strategic planning, event management, and public and government relations.

A website, designed by the firm and launched last year by Graceland Inn and Conference Center, received top recognition during the awards ceremony at the annual Governor's Tourism Conference in Charleston. According to a Graceland official, in the months that followed, activity on the website increased by nearly 100 percent.

"This award would not have been possible without the vision and creativity of the The Phillips Group,"- said the official.

Event Planning

Staging a special event or grand opening to attract the public's attention to a new business can be a daunting task for the owner/manager. The firm excels in the management.

Last fall, when Kenny Sexton, president and producer of American Mountain Theater wanted to showcase his new 500-seat theater in the Elkins Railyard by staging a grand opening, he turned to The Phillips Group to manage the event. Gov. Joe Manchin, accompanied by First Lady Gayle Manchin, accepted an invitation to attend the gala and delivered the official greeting before a full house of enthusiastic theatergoers.

"It was just spectacular,"- says Sexton. "The Phillips Group left no stone unturned to insure that our grand opening was one of the most exciting and thoroughly planned events I've ever experienced."

In 2006, The City of Elkins commissioned The Phillips Group to manage a process to engage Elkins and Randolph County citizens in looking at the future. They organized a citizen's survey, roundtable discussions and town hall meetings. A 130-page report, reflecting all aspects of the Vision 2010 project, was compiled by the firm. The report received statewide attention from community organizers and state economic development personnel.

Everything Communicates 

"Customers judge your business by the way you answer the phone, greet the public, how employees dress on the job, your signage, your business card. Everything communicates, positively or negatively, in your customer relations,"- says Phillips.

The Phillips Group may be contacted by calling 304.636.5568,
or by accessing their website at www.phillipsgroupideas.com.